In plain language: using this website means you agree to these terms. Prices and information on the site are illustrative — the only binding quote for your job is the written estimate we sign with you. We stand behind our work, but the site itself is provided "as-is," our liability is limited, and disputes go to individual (not class) arbitration in California, unless you opt out in the first 30 days.

Effective: July 22, 2026. Last updated: July 22, 2026.

1. Acceptance of These Terms

These Terms of Service ("Terms") are a legal agreement between you and Absolute Air Conditioning and Heating ("Absolute Air", "we", "us", "our"), a California business located at 74095 Fairway Dr, Palm Desert, CA 92260. By accessing or using this website (absoluteaircv.com), submitting a form, calling or texting us, or engaging our services, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the site.

To learn how to opt out of the sale or sharing of your personal information, see Your Privacy Choices in our Privacy Policy.

2. Eligibility

You must be at least 18 years old and legally able to enter contracts to submit requests through this site. If you're requesting service for a property, you represent that you own it or have authority to authorize service on it.

3. Services

We provide residential and commercial HVAC services in the Coachella Valley, California (air conditioning, heating, heat pumps, mini-splits, indoor air quality, and specialty HVAC). Our full scope is described on this website, and specific work is governed by a written estimate or work order between us and you.

4. AI / Automated Content Disclaimer

Portions of this website's content may be generated or refined with AI and are reviewed for accuracy. AI-assisted chat, estimators, calculators, and educational content on this site are for general information and are not professional diagnosis, engineering, medical, legal, or financial advice, and are not a binding quote. Automated responses may contain errors or be incomplete. Rely on our written estimate and licensed technician diagnosis for any decision about your equipment.

5. Estimates, Quotes & Pricing

Any pricing, savings, timelines, or availability shown on the site is illustrative and subject to change without notice. Instant estimates, calculators, and range pricing are approximations only. The only binding price and scope for your job is the written estimate signed by both you and Absolute Air. Promotions and coupons cannot be combined unless explicitly stated, are limited to one per job, may exclude certain services or brands, and are subject to expiration and change.

6. Financing

Financing shown on this site is offered by our third-party partners (Wisetack and Aqua Finance). Approval, terms, rates, and fees are set by the lender and subject to your credit. Absolute Air is not a lender and does not make credit decisions, and we are not responsible for the lender's terms, decisions, or products. Review each lender's disclosures before you accept.

7. Not Professional Advice

Site content is general information about Palm Desert-area HVAC systems, service, and code topics. It is not a substitute for a licensed technician inspecting your equipment in person. Before acting on any information on the site, confirm current specifics with our team and, where relevant, with your local building department or authority having jurisdiction.

8. Acceptable Use

You agree not to:

Use the site to violate any law or another person's rights.
Interfere with, disrupt, or attempt to gain unauthorized access to the site or its underlying systems.
Introduce malware, run automated scraping at high volume, or misuse our forms or messaging tools.
Submit false, misleading, or fraudulent information (including in service requests, applications, or reviews).
Impersonate another person or business, or misrepresent your relationship to a property.

9. Intellectual Property

All content on this site — text, graphics, logos, images, video, product names, trademarks, and code — is owned by or licensed to Absolute Air and protected by U.S. and international IP laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view the site for personal, non-commercial purposes. No other rights are granted; copying, redistribution, scraping for AI training, or republication without our written permission is prohibited.

10. User Submissions

When you submit content to us (a service request, review, photo, application, or other communication), you grant us a worldwide, royalty-free, sublicensable license to use, store, reproduce, and adapt that content for the purposes of responding to you, doing the work, and marketing the business (for example, using a job photo in a case study), consistent with our Privacy Policy. You represent that you have the right to grant that license and that the content is truthful.

11. Third-Party Services & Links

The site links to and integrates third-party services (financing partners, review platforms, mapping, chat/messaging tools, analytics, and social profiles). We are not responsible for third-party content, availability, or practices. Your use of those services is governed by their own terms and privacy notices.

12. Warranty Disclaimer (AS-IS / AS-AVAILABLE)

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ABSOLUTE AIR DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the site will be uninterrupted, error-free, secure, or free of viruses; that any information will be accurate or current; or that any specific outcome will result from using the site.

Warranties on physical HVAC work and installed equipment are separate and governed by your signed work order and the manufacturer's written warranty — nothing on this website modifies or expands them.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ABSOLUTE AIR AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE — WHETHER BASED ON CONTRACT, TORT, STATUTE, OR ANY OTHER THEORY — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). This cap does not limit our liability under a signed service agreement, which is governed by its own terms.

Some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Absolute Air and its owners, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the site; (b) your breach of these Terms; (c) any content you submit; or (d) your violation of any law or third-party right.

15. Termination

We may suspend or terminate your access to the site at any time, with or without notice, for any reason, including if we reasonably believe you've violated these Terms. Sections that by their nature should survive termination (Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law, Arbitration, Miscellaneous) will survive.

16. Governing Law & Venue

These Terms are governed by the laws of the State of California (excluding its conflict-of-laws rules). Subject to the Arbitration section below, the exclusive venue for any court proceeding permitted under these Terms is the state or federal courts located in Riverside County, California, and you consent to personal jurisdiction there.

17. Binding Arbitration & Class-Action Waiver

Please read this section carefully — it affects your rights.

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or the services provided through it (a "Dispute") will be resolved by binding individual arbitration, and not in court, except that you or we may bring a claim in small-claims court in Riverside County, California, if the claim qualifies. Arbitration will be administered by JAMS under its Streamlined Arbitration Rules & Procedures, held in Riverside County, California (or by video where the arbitrator agrees), and the arbitrator's decision will be final and enforceable in any court of competent jurisdiction.

Class-action waiver. You and we agree that Disputes will be brought only in an individual capacity, and NOT as a plaintiff or class member in any class, collective, mass, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Opt-out. You may opt out of this Arbitration section within 30 days of first accepting these Terms by sending written notice to absoluteairpd@gmail.com with subject "Arbitration Opt-Out" and your name, address, phone, and email. If you opt out, Section 16 (Governing Law & Venue) will govern any Disputes.

If any part of this Arbitration section is found unenforceable (other than the class-action waiver, which is essential), the remainder will remain in effect; if the class-action waiver is found unenforceable, the entire Arbitration section is void.

18. Notice Procedure

Before initiating any Dispute, you agree to first contact us in writing at absoluteairpd@gmail.com or by mail to 74095 Fairway Dr, Palm Desert, CA 92260, describing the Dispute and the relief you are seeking, and to give us 30 days to attempt to resolve it informally.

19. Communications Consent

By providing us with your phone number, you agree that we may contact you (by phone, text, or voicemail) about your service request or account. Marketing text messages require your separate opt-in and are governed by the SMS terms in our Privacy Policy. Reply STOP to opt out of texts at any time.

20. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above shows when they were last revised. Continued use of the site after changes means you accept the updated Terms. If a change materially affects your rights, we'll take reasonable steps to notify you (for example, a banner on the site).

21. Miscellaneous

Entire agreement — these Terms and the Privacy Policy are the entire agreement between you and Absolute Air about your use of the site and supersede any prior agreements.
Severability — if any part of these Terms is unenforceable, the rest remains in effect.
No waiver — our failure to enforce a right is not a waiver of that right.
Assignment — you may not assign these Terms without our written consent; we may assign them to a successor.
Force majeure — we are not liable for failures or delays caused by events beyond our reasonable control.

22. Contact

Questions about these Terms? Reach us at:

Email: absoluteairpd@gmail.com
Phone: (760) 318-5541
Mail: 74095 Fairway Dr, Palm Desert, CA 92260