Privacy Policy

Information Collection

We collect both personal and non-personal information.

Personal Information

Information you voluntarily provide when contacting us or requesting service:

• Name
  
• Phone number
  
• Email address
  
• Service address
  
• Details related to heating or air conditioning services
  

Non-Personal Information

Automatically collected during website visits:

• IP address
  
• Browser type
  
• Device information
  
• Pages viewed
  
• Referring website
  

If you contact us by phone, email, text, or online forms, we collect and retain the information you provide.

We may contact you via phone, email, or text for scheduling, service updates, promotions, marketing communications, or policy changes.

Information Use

Collected information may be used to:

• Schedule and perform HVAC services
  
• Provide estimates and customer support
  
• Process payments
  
• Improve website functionality
  
• Send service-related and marketing communications
  

We do not sell your personal information to third parties.

Security

We take reasonable measures to protect your information. Sensitive data transmitted online is encrypted using industry-standard security protocols. You can verify secure pages by checking for “https” or a lock icon in your browser.

Only authorized personnel may access personal information for job-related purposes.

Cookies

Our website may use cookies to:

• Improve user experience
  
• Track website analytics
  
• Remember user preferences
  

Cookies do not store personally identifiable information and may be disabled through browser settings.

Sharing of Information

We do not sell or rent customer information. Information may be disclosed only:

• When required by law
  
• To comply with legal processes
  
• To protect the rights, property, or safety of Absolute Air Conditioning & Heating
  
• With trusted service providers operating under confidentiality agreements
  

Text Message Compliance

By providing your phone number, you consent to receive SMS messages from Absolute Air Conditioning & Heating, including:

• Appointment reminders
  
• Scheduling updates
  
• Service notifications
  
• Marketing and promotional messages, such as special offers and service announcements
  

You may opt out at any time by replying “STOP.”
Standard carrier message and data rates may apply.

Contact Information

Absolute Air Conditioning & Heating
74095 Fairway Dr
Palm Desert, CA 92260-4940
Phone: (760) 318-5541