Terms and conditions

Welcome to Absolute Air Conditioning & Heating. These Terms & Conditions (“Terms”) govern your use of our website, communication channels, and HVAC services. By accessing our website or scheduling service, you agree to these Terms.

1. General Information

Absolute Air Conditioning & Heating, located in Palm Desert, California, provides residential and commercial heating and air conditioning installation, repair, and maintenance services.

2. Services

Services include, but are not limited to:

  • Air conditioning repair and installation
  • Heating system repair and replacement
  • Preventative maintenance
  • HVAC diagnostics

Service details will be outlined in written estimates, invoices, or service agreements.

3. Pricing & Payments

  • Prices and estimates are subject to change without notice
  • Estimates are generally valid for 30 days unless otherwise stated
  • Payment is due upon service completion unless otherwise agreed in writing
  • Late payments may incur additional fees

4. Warranties & Liability

  • Manufacturer warranties vary by product and are provided separately
  • We are not responsible for damage caused by misuse, neglect, unauthorized modifications, or pre-existing conditions
  • To the fullest extent permitted by law, liability for incidental or consequential damages is disclaimed

5. Customer Responsibilities

Customers agree to:

  • Provide safe and unobstructed access to service areas
  • Secure pets and personal belongings
  • Disclose known system issues
  • Follow technician safety instructions

6. Website Use

Website content is for informational purposes only. Unauthorized copying or modification of content is prohibited.

7. Messaging Terms & Conditions (SMS/Text Messaging)

By providing your phone number and opting in, you agree to receive text messages from Absolute Air Conditioning & Heating.

Message Types

Customers may receive:

  • Appointment confirmations and reminders
  • Scheduling and service updates
  • Customer support communications
  • Billing or account notifications
  • Marketing and promotional messages, including special offers, discounts, and company announcements

Message Frequency

Message frequency varies based on service activity and promotions.

Opt-Out

Reply “STOP” at any time to unsubscribe from SMS messages.

Help

Reply “HELP” or call (760) 318-5541 for assistance.

Message & Data Rates

Standard message and data rates may apply.

8. Privacy Policy

Use of our website and services is governed by our Privacy Policy above.

9. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved in the appropriate California courts.

10. Modifications

We reserve the right to update these Terms at any time. Updates become effective immediately upon posting.

11. Contact Information

Absolute Air Conditioning & Heating
74095 Fairway Dr
Palm Desert, CA 92260-4940
Phone: (760) 318-5541